CIVIL LAW REGULATION OF CONSUMER RIGHTS EDUCATIONAL SERVICES IN THE FIELD OF HIGHER PROFESSIONAL EDUCATION

Authors

  • Shokan Ualikhanovych Burashov Международный казахско-турецкий университет имени К.А.Яссави
  • Indira Zharylkasynovna Azretbergenova Университет Анкары Хаджы Байрам Вели
  • Manshuk Toktarbekovna Beisenbayeva

DOI:

https://doi.org/10.52026/2788-5291_2022_70_3_80

Keywords:

legal regulation, legislation, educational services, education, civil law regulation, contract, consumer rights, consumer rights protection

Abstract

Based on an interdisciplinary approach, the study analyzes the problem of civil law regulation of the rights of consumers of educational services in the field of higher professional education, reveals the specifics of public relations in the provision and consumption of educational services. The analysis of the scientific discussion about the essence of educational legal relations is presented by the multi-vector positions of legal scholars, special importance is attached to the issues of the relationship between public and private principles in the construction of educational legal relations. In the process of research, the specifics of the legal category "educational services" are highlighted: this type of service is provided by educational organizations on the basis of a license; purposefulness; unrealized result; service quality regulation; perishability, intangibility, complexity, duration of consumption, duration and repeated use, the need for active consumer activity in the process of obtaining an educational service, integrity, quality level, lack of guarantees of a proper result, and others. An analysis of the civil law nature of the contract for the provision of paid educational services made it possible to identify the multi-layered educational and legal status of the subjects of legal relations for the provision and consumption of educational services. The study actualizes the problem of protecting the rights of consumers of educational services as a weak side of consumer legal relations; substantiates the need to modernize consumer protection legislation and law enforcement practice in terms of eliminating gaps. The scientific hypotheses of the study substantiate the expediency of studying and analyzing the features of the institution of legal regulation of the protection of the rights of consumers of educational services in the paradigm of modern civil thinking.

Published

29.09.2022

How to Cite

Burashov Ш. У., Azretbergenova И. Ж., & Beisenbayeva М. Т. (2022). CIVIL LAW REGULATION OF CONSUMER RIGHTS EDUCATIONAL SERVICES IN THE FIELD OF HIGHER PROFESSIONAL EDUCATION. Scientific and Legal Journal «Bulletin of the Institute of Legislation and Legal Information of the Republic of Kazakhstan», 3(70). https://doi.org/10.52026/2788-5291_2022_70_3_80